Not resolved

Just purchased a home with a DECOR distinctive series cooktop DCT305SNG. The flames are massively high and need to be reset when selected on high.

There are no easy adjustments to be found on the unit and no instructions on how to adjust and where those adjustments are located. I own several other properties with the same type of gas stove and all are much easier to work on. Kitchenaid and Wolf... called customer service and they will not release service manuals.

You must use one of their authorized techs. The nearest one has the WORST ratings on google. And yet they are all I have to work with and at a high cost.... DECOR it's not hard to adjust these settings....

fix your products, service techs and manuals.... I'm pulling this junk for a better model.... and this is a new stove....

absolutely not worth the higher price as you are not in he same league as wolf and other high end units. Your product is more of a sears unit...

Product or Service Mentioned: Dacor Dct305sng Cooktop.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Apr 05, 2017.
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