Most helpful reviews first
Well, I just came back from the appliance store, it's between DACOR, AGA and MONOGRAM. I really love the look of the 30" Heritage DACOR, simple, sleek and just plain beautiful. BUT, I read all of this and I can't bring myself to place the order. I cook, I mean I cook,...Read more
Company wrote 0 private or public responses to the review from Sep 19.
We bought a house with Dacor appliances and tried to get a simple replacement griddle. They sent (and charged us) for two that were not the right size and do not fit our range. They refused to accept them as returns because they have a "strict 30 day return policy". My...Read more
Company wrote 0 private or public responses to the review from Aug 13.
I didn't like
- Unwilling to help us get the correct replacement parts
My 10 year old double wall ovens look brand new, but now I am needing the replacement of the relay board for the second time. And I am being told that part is no longer available. It has taken them six months to let me know that. Does Dacor just expect people to drop...Read more
Company wrote 0 private or public responses to the review from Apr 26.
I didn't like
Dacor - Breaks down when not in use
I just moved into a house I bought and never used the oven yet. 6 weeks later I hear it beeping and it goes on for a minute or so then stops and starts soon after. Says u20 on it so I call and we trouble shoot it with a tech. It stops and he says it’s the board and I need to get in touch with a certified dealer. Now it’s beeping again and says U43... what a piece of junk!!
Company wrote 0 public responses to the review from Jun 02.
The touchpad stopped functioning on my original Dacor double wall ovens (2010. at only 8 years old) and they did not make the part anymore. I spent days trying independent dealers and searching the internet to no avail. The company was not at all helpful. I wanted a...Read more
Company wrote 0 public responses to the review from Mar 25.
* years ago I bought a 42" Dacor counter depth side by side refrigerator for a beautiful new kitchen. Almost immediately the freezer began to produce huge blocks of ice. Warranty work is a misnomer and a joke. It is designed to frustrate a homeowner to the point they...Read more
Company wrote 0 public responses to the review from Jan 30.
I didn't like
- I did not like everything about decor
I have a dacor oven. The poor repair man has been talking to their service department since November. Today is 1/19/18 and I still have an oven that won't stay on. You turn it on to any setting, bake, convection or broil and it shuts down after 10 seconds. The repair...Read more
Company wrote 0 public responses to the review from Jan 19.
I have a Dacor refrigerator less than a year old in which the ice maker and circuit board went out on the end of August. Fast forward to today, September 13th and my appliance is still not fixed and was given an ETA for a circuit board to their location of October 5th....Read more
Company wrote 0 private or public responses to the review from Sep 13, 2017.
I didn't like
- No parts for my appliance for 30 days is unacceptable
Our Dacor double renaissance wall ovens were purchased in 2012. The oven was damaged when it arrived. There was a dent in the corner of the touchpad oven control panel. We had to wait to install until new touchpad control panel was received from Dacor. After six months...Read more
Company wrote 0 public responses to the review from Aug 14, 2017.
We have two Dacor gas stovetops. One in our house and one in a rental. They are excellent and their customer service is exceptional. We remodeled and one stovetop got damaged...they sent us replacement valves free of charge no questions asked and they were very nice to...Read more
Company wrote 0 private or public responses to the review from Jul 15, 2017.
- Great product and customer service
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